Returns

If after shopping at www.shopnim.com, you wish to make changes or returns of the products you purchase, you can do so during the first ten (10) business days after receiving the product. In order to exercise the right of return or exchange, it is essential that the client meets the following conditions:
NATIONAL ORDERS
    1. Returns or changes must be coordinated through WhatsApp +44 7843999080 or by email javier@limaboutique.co.uk within ten (10) business days after the date of receipt of the product. Any return or exchange is subject to evaluation by _NIM and the result of such evaluation or decision will be communicated to the customer. In the email you must indicate your name and surname, order number, date you made the purchase and why you want to make the return or exchange. You must also specify if you wish to make a return or exchange it for another product, specifying the model, color and size. Changes and returns do not apply to SALE products.
    2. Changes and returns for orders within Peru, have no additional cost.
    3. If the customer is in Lima, he can go to the store at Pancho Fierro 129, San Isidro to make any change or return. In order to make the change or return, the customer must present the order number, electronic ticket and personal data. The customer has 10 business days to make the change or return if it is done in the physical store.
    4. You can make the change for a new size, color or even a model according to the availability of stock at that time. The change made will be free.
    5. If the customer wants the exchange or refund to be sent, it will be made to the address where the product was originally delivered.
    6. It is necessary that the product is delivered as it was received, that is, in perfect condition, without signs of use with bag and label.
    7. The request for exchange or return of the product may be rejected in the event that non-compliance with the conditions described above is detected.
    8. If you choose a product of greater value, the necessary payment will be made by the means of payment chosen by the client. If the customer wishes to make the change in the physical store, the extra amount will be charged in the store itself.
    9. If you choose a lower value product, there is no refund for the difference.
    10. Customers requesting an approved change through www.shopnim.com originate the issuance of a credit note which can be used for a future purchase.
    11. Customers who request the return and it is approved by www.shopnim.com originate the issuance of a credit note that supports the return of money.
Money refunds will be made in accordance with the same means of payment used in the original purchase transaction.
  • credit card refund, the time will depend on the issuing Bank of the card, which is generally between 60 and 90 business days.
  • Cash payment, the return will be between 10 and 15 business days after receiving the merchandise.
  1. In the event that the client receives a product and it has manufacturing faults, it will be evaluated by our quality area. The guarantee can only be made effective if the product is attributable to a factory fault; The warranty application is not valid if the product shows signs of wear typical of use.
INTERNATIONAL ORDERS
  1. Returns or changes must be coordinated through WhatsApp +44 7843999080 or by mail javier@limaboutique.co.uk within a period of ten (10) business days after the date of receipt of the product. Any return or exchange is subject to evaluation by _NIM and the result of such evaluation or decision will be communicated to the customer. In the mail you must indicate your name and surname, order number, date you made the purchase and why you want to make the return or exchange. You must also specify if you wish to make a return or exchange it for another product, specifying the model, color and size. Changes and returns do not apply to SALE products.
  2. Changes and returns for orders within Peru, have no additional cost.
  3. If the purchase was made from any other country you can contact us through Instagram @_nimoficial, via WhatsApp to this number +44 7843999080 or by sending an email to javier@limaboutique.co.uk within seven (7) working days of receiving the product.
  4. Once the return or exchange of the product is approved, we will send courier labels for the package, keep the box and return the product in the same box or one of a similar size. Follow the instructions that we will send you in the mail with the labels. We will send the courier labels with the original order address.
  5. You can exchange for a new size, color or even model depending on the availability of stock at that time. The exchange will be free.
  6. The exchange or return will be made at the address where the product was originally delivered.
  7. It is necessary that the product is delivered in perfect condition, without signs of use with bag and label.
  8. You can make the change for a new size, color or even a model according to the availability of stock at that time. The change made will be free.
  9. It is necessary that the product is delivered as it was received, that is, in perfect condition, without signs of use with bag and label.
  10. pe may reject the request for change or return of the product in the event that non-compliance with the conditions described above is detected.
  11. If you choose a product of the highest value, the necessary payment will be made by the means of payment chosen by the client. If the customer wishes to make the change in the physical store, the extra amount will be charged in the store itself.
  12. If you choose a lower value product, there is no refund for the difference.
  13. Customers who request a change approved by www.shopnim.com originate the issuance of a credit note which can be used for a future purchase.
  14. Customers who request a refund and this is approved by www.shopnim.com originates the issuance of a credit note that supports the refund of the money.
Money refunds will be made in accordance with the same means of payment used in the original purchase transaction.
  • credit card return, the time will depend on the issuing Bank of the card, which is generally between 60 and 90 business days.
  • Cash payment, The return will be between 10 and 15 business days after receiving the merchandise.
  1. In the event that the client receives a product and it has manufacturing faults, it will be evaluated by our quality area. The guarantee can only be made effective if the product is attributable to a factory fault; The warranty application is not valid if the product shows signs of wear typical of use.